Privacy Policy
At TRACKHOUSE (hereinafter, “TRACKHOUSE,” “Company,” “us,” or “we”), we respect and protect the privacy of visitors to our website, www.TRACKHOUSE.com, and the other websites under the TRACKHOUSE.com domain (collectively, the “Sites”), and our customers who use our e-commerce shop and related services (together with the Sites, the “Platform”).
This Global Privacy Policy (“Policy”) explains how we collect, use, disclose, and protect visitors’ and users’ information as part of the Platform. Any discussion of your use of the Platform in this Policy is meant to include your visits and other interactions with the Sites and Platforms, whether or not you are a user of TRACKHOUSE’s.
By accessing and using our Platform, you signify your acceptance to the terms of this Privacy Policy. If you do not agree with or you are not comfortable with any aspect of this Privacy Policy, you should immediately discontinue access or use of our Platform.
In this Policy, “Personal Information” means any information relating to an identifiable natural person. Except as described in this Policy, TRACKHOUSE will not give, sell, rent, or loan any Personal Information to any third party.
Personal Information does not include data or information collected, derived, or otherwise generated from the use of the Platform, provided that such data has been anonymized, de-identified, and/or aggregated so as not to identify or permit the identification of any individual (“De-identified Data”), De-identified Data helps us understand trends in usage of the Platform so that we can better consider new features or otherwise tailor the Platform. In addition to collecting and using De-identified Data ourselves, we may share De-identified Data with third parties, including our customers, partners and service providers, for various purposes, including to help us better understand our customers’ needs and improve the Platform as well as for advertising and marketing purposes.
When you use the Platform, we may ask for Personal Information such as your name, email address, credit card or other billing information. You may also provide at your own discretion certain related information like your personal website name, social media websites, a list of your skills, the date you started using the Platform, and a description of yourself. Additionally, as you utilize the Platform to create websites, the software continuously saves changes made by you with the server and will document items such as when you are working and saving changes, when you last opened the Designer, when sites are published, or when you perform certain tasks.
We may also retain the contents of any messages you send to us or through the Platform, and we may collect information you provide in Website Content that you post or upload to the Platform to the extent required or permitted under applicable law.
TRACKHOUSE may use Personal Information you provided to operate, improve upon, and personalize the Platform, for billing identification and authentication, to contact you about the Platform and your use of the Platform, to support your use of the Platform (including by contacting you about right sizing your use of the Platform through Enterprise offerings), to send marketing materials (in accordance with applicable law), for research purposes, and to generally improve the content and functionality of the Platform.
We may also combine your Personal Information with third-party analytics — including session replay technologies — to build a broader profile of our Customers so that we can serve you better and provide custom, personalized content and information. Additionally, we may use Personal Information of our Sites visitors, Customers, and their End Users for fraud prevention, to analyze Site usage and Platform improvement, , for internal market research, troubleshooting problems, and as otherwise set forth in this Policy.
We use financial information solely as authorized by you. While TRACKHOUSE does not store your credit card information and will use commercially reasonable efforts to ensure the security of all credit card and all other Personal Information, we expressly disclaim any liability for any unauthorized access to or use of our secure servers and/or any and all personal and/or financial information stored therein, and you agree to hold TRACKHOUSE harmless for any damages that may result therefrom.
We may now or in the future receive Personal Information about you from third parties. For example, if you access our Platform through a third-party connection or log-in or connect an application to TRACKHOUSE, that third party you connected with may pass certain information about your use of its service to TRACKHOUSE. This information could include, but is not limited to, the user ID associated with your account, an access token necessary to access that service, any information that you have permitted the third party to share with us, and any information you have made public in connection with that third-party service. You should always review, and if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to the Platform.
TRACKHOUSE may also provide Personal Information to its third-party service providers (such as its credit card processors and hosting partners) as necessary to provide the necessary hardware, software, networking, storage, and other services we use to operate the Platform. We do not permit our service providers to use Personal Information we provide to them for any purpose other than providing their services to us. We execute the legally required data processing addenda with all of our service providers.
We may be required to disclose Personal Information to respond to subpoenas, court orders, and law enforcement or governmental requests or investigations, or to establish or exercise our legal rights or defend against legal claims. We may also share Personal Information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law.
We use or may use information collected by cookies, log files, device identifiers, and clear GIFs information to:
(a) remember information so that you will not have to re-enter it during your visit or the next time you visit the Sites or use the Platform (b) provide custom, personalized content and information (c) to provide and monitor the effectiveness of our Platform (d) monitor aggregate metrics such as total number of visitors, traffic, and demographic patterns (e) diagnose or fix technology problems, (f) help you efficiently access your information after you sign in(g) to provide advertising to your browser or device.
We may provide Personal Information to any member of the TRACKHOUSE team, including our Affiliates, provided that any such activities are in accordance with applicable law.
The Platform contains links to websites and applications other than the Platform, including websites and applications operated by affiliates and other third parties. This Policy applies only to information collected by the Platform.
TRACKHOUSE does not endorse and is not responsible for the practices of third parties or their websites or applications. We do not determine and are not responsible for the privacy practices or the content of websites or applications operated by third parties. Your browsing and interaction on any third-party website or service, including those that have a link on our website, are subject to that third party’s own rules and policies.
We are not responsible for and we do not control any third parties that you authorize to access your Website Content. If you are using a third-party website or service and you allow such a third-party access to your Website Content, you do so at your own risk.
RACKHOUSE is committed to ensuring the security of your Personal Information. We use commercially reasonable technological, physical, and administrative security safeguards, such as firewalls and carefully developed security features, to protect the confidentiality and security of your Personal Information on the Platforms. When you enter confidential information (such as login credentials or information submitted from within the Platform) we encrypt the transmission of that information using secure socket layer technology (SSL). These technologies, procedures, and other measures are used in an effort to ensure that your data is safe, secure, and only available to you and to those you authorized to access your data. However, no internet, email, or other electronic transmission is ever fully secure or error-free, so you should take care in deciding what information you send to us in this way. TRACKHOUSE is not responsible for the functionality or security measures of any third party.
Please refer to your mobile device or browser’s technical information for instructions on how to delete and disable cookies, and other tracking / recording tools. Note that disabling cookies on your mobile device or browser may prevent us or our business partners from tracking your browser’s activities in relation to the Platform. However, doing so may disable many of the features available through the Platform. You may opt-out individually for third-party vendors on their websites, but limitations on data sharing may make it difficult or impossible to provide the Platform after an opt-out. You may also opt out of interest-based advertising provided by participating ad servers through the Digital Advertising Alliance (http://optout.aboutads.info/), the Network Advertising Initiative (http://optout.networkadvertising.org/?c=1), or the European Interactive Digital Advertising Alliance (http://www.youronlinechoices.eu).
California consumers may use the Digital Advertising Alliance’s tool to send requests under the California Consumer Privacy Act (“CCPA”) for a web browser to opt out of the sale of Personal Information by some or all of that framework’s participating companies by accessing the DAA’s tool here: https://www.privacyrights.info/, or by downloading the DAA’s AppChoices mobile application opt-out here: https://youradchoices.com/appchoices.
Go HomeThis Global Privacy Policy (“Policy”) explains how we collect, use, disclose, and protect visitors’ and users’ information as part of the Platform. Any discussion of your use of the Platform in this Policy is meant to include your visits and other interactions with the Sites and Platforms, whether or not you are a user of TRACKHOUSE’s.
By accessing and using our Platform, you signify your acceptance to the terms of this Privacy Policy. If you do not agree with or you are not comfortable with any aspect of this Privacy Policy, you should immediately discontinue access or use of our Platform.
In this Policy, “Personal Information” means any information relating to an identifiable natural person. Except as described in this Policy, TRACKHOUSE will not give, sell, rent, or loan any Personal Information to any third party.
Personal Information does not include data or information collected, derived, or otherwise generated from the use of the Platform, provided that such data has been anonymized, de-identified, and/or aggregated so as not to identify or permit the identification of any individual (“De-identified Data”), De-identified Data helps us understand trends in usage of the Platform so that we can better consider new features or otherwise tailor the Platform. In addition to collecting and using De-identified Data ourselves, we may share De-identified Data with third parties, including our customers, partners and service providers, for various purposes, including to help us better understand our customers’ needs and improve the Platform as well as for advertising and marketing purposes.
When you use the Platform, we may ask for Personal Information such as your name, email address, credit card or other billing information. You may also provide at your own discretion certain related information like your personal website name, social media websites, a list of your skills, the date you started using the Platform, and a description of yourself. Additionally, as you utilize the Platform to create websites, the software continuously saves changes made by you with the server and will document items such as when you are working and saving changes, when you last opened the Designer, when sites are published, or when you perform certain tasks.
We may also retain the contents of any messages you send to us or through the Platform, and we may collect information you provide in Website Content that you post or upload to the Platform to the extent required or permitted under applicable law.
TRACKHOUSE may use Personal Information you provided to operate, improve upon, and personalize the Platform, for billing identification and authentication, to contact you about the Platform and your use of the Platform, to support your use of the Platform (including by contacting you about right sizing your use of the Platform through Enterprise offerings), to send marketing materials (in accordance with applicable law), for research purposes, and to generally improve the content and functionality of the Platform.
We may also combine your Personal Information with third-party analytics — including session replay technologies — to build a broader profile of our Customers so that we can serve you better and provide custom, personalized content and information. Additionally, we may use Personal Information of our Sites visitors, Customers, and their End Users for fraud prevention, to analyze Site usage and Platform improvement, , for internal market research, troubleshooting problems, and as otherwise set forth in this Policy.
We use financial information solely as authorized by you. While TRACKHOUSE does not store your credit card information and will use commercially reasonable efforts to ensure the security of all credit card and all other Personal Information, we expressly disclaim any liability for any unauthorized access to or use of our secure servers and/or any and all personal and/or financial information stored therein, and you agree to hold TRACKHOUSE harmless for any damages that may result therefrom.
We may now or in the future receive Personal Information about you from third parties. For example, if you access our Platform through a third-party connection or log-in or connect an application to TRACKHOUSE, that third party you connected with may pass certain information about your use of its service to TRACKHOUSE. This information could include, but is not limited to, the user ID associated with your account, an access token necessary to access that service, any information that you have permitted the third party to share with us, and any information you have made public in connection with that third-party service. You should always review, and if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to the Platform.
TRACKHOUSE may also provide Personal Information to its third-party service providers (such as its credit card processors and hosting partners) as necessary to provide the necessary hardware, software, networking, storage, and other services we use to operate the Platform. We do not permit our service providers to use Personal Information we provide to them for any purpose other than providing their services to us. We execute the legally required data processing addenda with all of our service providers.
We may be required to disclose Personal Information to respond to subpoenas, court orders, and law enforcement or governmental requests or investigations, or to establish or exercise our legal rights or defend against legal claims. We may also share Personal Information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law.
We use or may use information collected by cookies, log files, device identifiers, and clear GIFs information to:
(a) remember information so that you will not have to re-enter it during your visit or the next time you visit the Sites or use the Platform (b) provide custom, personalized content and information (c) to provide and monitor the effectiveness of our Platform (d) monitor aggregate metrics such as total number of visitors, traffic, and demographic patterns (e) diagnose or fix technology problems, (f) help you efficiently access your information after you sign in(g) to provide advertising to your browser or device.
We may provide Personal Information to any member of the TRACKHOUSE team, including our Affiliates, provided that any such activities are in accordance with applicable law.
The Platform contains links to websites and applications other than the Platform, including websites and applications operated by affiliates and other third parties. This Policy applies only to information collected by the Platform.
TRACKHOUSE does not endorse and is not responsible for the practices of third parties or their websites or applications. We do not determine and are not responsible for the privacy practices or the content of websites or applications operated by third parties. Your browsing and interaction on any third-party website or service, including those that have a link on our website, are subject to that third party’s own rules and policies.
We are not responsible for and we do not control any third parties that you authorize to access your Website Content. If you are using a third-party website or service and you allow such a third-party access to your Website Content, you do so at your own risk.
RACKHOUSE is committed to ensuring the security of your Personal Information. We use commercially reasonable technological, physical, and administrative security safeguards, such as firewalls and carefully developed security features, to protect the confidentiality and security of your Personal Information on the Platforms. When you enter confidential information (such as login credentials or information submitted from within the Platform) we encrypt the transmission of that information using secure socket layer technology (SSL). These technologies, procedures, and other measures are used in an effort to ensure that your data is safe, secure, and only available to you and to those you authorized to access your data. However, no internet, email, or other electronic transmission is ever fully secure or error-free, so you should take care in deciding what information you send to us in this way. TRACKHOUSE is not responsible for the functionality or security measures of any third party.
Please refer to your mobile device or browser’s technical information for instructions on how to delete and disable cookies, and other tracking / recording tools. Note that disabling cookies on your mobile device or browser may prevent us or our business partners from tracking your browser’s activities in relation to the Platform. However, doing so may disable many of the features available through the Platform. You may opt-out individually for third-party vendors on their websites, but limitations on data sharing may make it difficult or impossible to provide the Platform after an opt-out. You may also opt out of interest-based advertising provided by participating ad servers through the Digital Advertising Alliance (http://optout.aboutads.info/), the Network Advertising Initiative (http://optout.networkadvertising.org/?c=1), or the European Interactive Digital Advertising Alliance (http://www.youronlinechoices.eu).
California consumers may use the Digital Advertising Alliance’s tool to send requests under the California Consumer Privacy Act (“CCPA”) for a web browser to opt out of the sale of Personal Information by some or all of that framework’s participating companies by accessing the DAA’s tool here: https://www.privacyrights.info/, or by downloading the DAA’s AppChoices mobile application opt-out here: https://youradchoices.com/appchoices.